Refund & Cancellation Policy
Risk-Free Guarantee
If you complete all of the steps of the program within 90 days and don't feel ready to embark on your purpose-driven solo-trip, we will work with you for free until you do. We believe in the power of our program and are confident that with dedication and hard work, you will be able to make positive changes in your life and achieve your dreams.
14 DAY ACTION BASED GUARANTEE
Client has 14 days from first payment to request a refund of any paid monies per the terms of our Action Based Guarantee. This must be done by writing to info@vividstrength.com no later than midnight of the 7th day. After that time, no payments will be refunded at any time for any reason. Client must have completed the following simple activities to be eligible for a refund:
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Complete the Get Started and Step 1 lessons
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Attend the Departure Session
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Attend at least 1 group coaching session
FREEZING ACCOUNT POLICY
Clients can pause their accounts for up to 30 days at no cost. During this time they’ll lose all access to the Discovery Portal and Group Coaching Calls and won’t be charged. When, during those 30 days, they want to start up again, email us at info@vividstrength.com and we’ll unfreeze their account so they start getting billed again according to the original payment schedule (thus giving them access to all Coaching Calls and the Discovery Portal, with all the courses they previously had access to remaining unlocked.) If they do not unfreeze their account during that 30 day period, they can return at any time but will have the courses locked based on our usual course unlock schedule.
Updated: 8/14/2023






